1. What should you do at the beginning of meetings or negotiations?
Present literature on your company
Set out the agenda of the meeting
Engage in some informal chit-chat

2. What is the best way to initiate a business relationship?
Through a third party introduction
"By chance - for example, at a party"
Through direct contact

3. Which of these is good etiquette at the dining table?
Passing dishes to the right
Letting the host pay
Answering phone calls

4. Which month should you avoid booking meetings in?
June
July
August

5. Which of these is true?
Italians do not like close personal contact
Italians are very tactile people

6. What is the most practised religion in Italy?
Protestantism
Methodism
Catholicism

7. Demonstrating urgency when negotiating with Italians is a sign of sincerity.
True
False

8. Which of these best describes the Italian attitude towards punctuality?
Italians are flexible but see deliberate lateness as simply rude
Italians are always late
Italians consider lateness rude

9. Italians only shake hands when meeting.
True
False

10. Which of these qualities will be most beneficial when negotiating with Italians?
Humility
Patience
Aggression