1. Which two languages are most widely spoken in Canada?
English and American
English and Canadian
English and French

2. In Canada business appointments are usually made in the....
Morning
Afternoon
Evening

3. Direct eye-contact shows...
Sincerity
Fear
Distrust

4. During business negotiations Canadians often talk about their families and personal life.
True
False

5. Which of the following may be construed as a sign of weakness in Canada?
A weak handshake
Making direct eye contact
Wearing gloves

6. Business associates in Canada should in the first instance be address by....
Their first name only
Their title and first name
Their title and surname

7. Canadians typically find it difficult to say “no”.
True
False

8. When doing business in Quebec it is a requirement by law that it be conducted in which language?
English
Canadian
French

9. Business gifts should....
Be modest
Be extravagant
Not be given

10. People from Canada consider themselves to really be Americans and prefer this to being called Canadians.
True
False