Memberships and AccreditationsAt Kwintessential we take quality assurance seriously. In order to get things right, we understand a mix of internal and external audits must take place to ensure we are providing excellent customer service as well as services that hit the mark. Our business is built on improvements to everything we do, all year round.
Externally we look towards industry specific benchmarks and peer consensus on best practice to guide our standards. Our memberships and accreditations illustrate the yardsticks we use to develop our high levels of service.
ISO: 9001 > We operate a Quality Management System that has gained BS EN ISO: 9001 certification including aspects specific to the provision of translation, interpreting, cultural awareness training and multilingual design.
Association of Translation Companies (ATC) > As accredited members our work is inspected and our clients approached for references as part of audits. The ATC offers corporate benchmarks in terms of quality output, systems and best practices which are implemented as an where necessary to improve translations, delivery, IT and security.
Institute of Translation & Interpreting (ITI) > As per the ATC, the ITI audits corporate members prior to achieving membership. More focused on the qualifications, experience and careers of translators and interpreters, the ITI works in tandem with members to safe-guard the integrity of the translation industry.
European Language Industry Association (ELIA) > An umbrella organization for translation, interpreting and localization companies across Europe, ELIA promotes the concept of ethics and quality standards through the industry which are shared by all members.
SIETAR > As members of The Society for Intercultural Education, Training and Research we are at the heart of developments within the area of intercultural communication. Impacting many of our services such as localization and training we are able to bring up-to-date knowledge and expertise to solve many of today’s global challenges.
SDL > As LSP Partners to SDL we offer advanced technology in relation to translation memory, glossary management and the like. As certified partners we harness the power of SDL Trados delivering high quality translations to our clients.
If you have any questions about our memberships and/or accreditations please feel free to contact us.