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Archive for August 17th, 2010

London given Etiquette Guide ahead of 2012

  Posted by Neil Payne on August 17th, 2010

Avoid saying “thank you” to a Chinese compliment, and don’t ask a Brazilian personal questions.

Those are among the tips in a new etiquette guide designed to help create a warm welcome for visitors ahead of the 2012 London Olympics.

The list was compiled by VisitBritain, the national tourism agency, and is geared to help everyone from hoteliers to taxi drivers be culturally sensitive.

“Overseas visitors spend more than £16 billion ($25 billion) a year in Britain, contributing massively to our economy and supporting jobs across the country,” said Sandie Dawe, chief executive of VisitBritain.

Read more > London 2012

Chinese market prompting company name translations

  Posted by Neil Payne on August 17th, 2010

The allure of the Chinese market is prompting western companies and business locations to have their names translated into Chinese. It is a ticklish task, since Mandarin characters can have both phonetic and descriptive meanings.

Guernsey has lately taken the plunge, registering a Chinese name whose characters imply that it is a “finance island”. According to Kevin Lin, translator for the promotional body Guernsey Finance, the trademark will make it harder for similar tax havens to describe themselves as “finance islands” too.

The response of government officials on nearby Jersey can best be summarised as “harrumph”.

BanxGuernsey is one of a second wave of western organisations seeking meaningful identities in China. Big consumer brands went in years ago. Pizza Hut, according to Mr Lin, adopted a transliteration of its name with the dual meaning “always triumphant guest”. That had connotations of customer service, but was a little elliptical. So the stuffed-crust titan added characters that stood for “happy canteen”.

Coca Cola did better with a transliteration that portrayed its product as “palatable and joyful” and had no connotations whatsoever of tooth decay. But Google, back in the days before its spat with the Chinese government, chose a name (Guge, meaning “harvest song”) that many Chinese thought plain weird. That was appropriate, since Google sounds plain weird in English too, reflecting its geeky co-founders’ inability to spell the term “googol”.

Read more > Chinese adaptions