Intercultural effectiveness training: an evaluation

groningen university

Details of a new study by Selma L. Herfst, Jan Pieter van Oudenhovena and Marieke E. Timmermana of the Department of Psychology, University of Groningen, Grote Kruisstraat 2/1, 9712 TS Groningen, the Netherlands have now been published: 

Abstract

The purpose of the present study is the evaluation of material for a new intercultural training instrument. More specifically, we examine the validity of 21 critical incidents used in the training. The training programme is targeted at natives in Western immigrant countries dealing – mostly professionally – with cultural diversity in their own country. The study yields support for the cross-cultural applicability of 14 critical incidents. Experts from Australia, Germany and the Netherlands largely agree in their judgements about to what extent reactions to the critical incidents are interculturally effective. The validity of the critical incidents is examined by relating personal competences and self-reported intercultural behaviour of lay respondents to their performance on the critical incidents. Results show that, in Australia and the Netherlands, intercultural effectiveness is related to measures of competences, in particular to open-mindedness and cultural empathy. The study yields some support for a relationship between self-reported intercultural behaviour and intercultural effectiveness. Moreover, speaking a foreign language shows a moderate relation with intercultural effectiveness.

Read more>  Science Direct


Related posts:

  1. Medical staff require training on intercultural awarenessMedical staff require professional interpreters and specific training on intercultural...
  2. New Zealand: Journalists need Intercultural TrainingBroadcasting Standards Authority in New Zealand is supporting better training...
  3. Proposals for Intercultural Training Ideas You are invited to submit a proposal for an...
  4. 2008 top 10 trends in business trainingWhat are the top ten trends in training and human...
  5. Intercultural Skills are Crucial say HR Leaders According to a survey of more than 100 senior...

Leave a Reply

You must be logged in to post a comment.