Communication Training for Managers and Supervisors
Course Overview
Being a successful manager, supervisor or leader necessitates effective communication skills. This course helps attendees at that level understand how best to deal with people from different cultures in different situations.
Objectives
At the end of the course attendees should be able to:
- Demonstrate an understanding of the cultural aspects of communication
- Appreciate a SWOT analysis of their own management styles
- Use a model of feedback, communication, and listening.
- List tactics for dealing with challenging employees.
The course outline is not set in stone. We always tailor courses to participants’ needs and interests based on their role, company, etc. Courses are not at set dates, times or places. We deliver according to a client’s request.
Contact us to discuss your needs.
