‘Welcoming the World’

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Launch of ‘Welcoming the World’ – an initiative to help Londoners give great customer service to international visitors

London is already attracting millions of visitors every year and with the 2012 Olympic Games and Paralympic Games on the horizon, many more will come to our city. Regional Language Network London’s initiative ‘Welcoming the World’, which is funded by the London Development Agency, is helping people and businesses from across London to understand the expectations of these international visitors from a customer service point of view, and to find out a little about different countries and languages. A range of events, country profiles and a guide to dealing with visitors will help London businesses and Londoners go that extra mile.


Our first one-day workshops are taking place on 7 May (Stratford) and 22 May (City Lit, Holborn) with further dates soon to be announced. Participation is free of charge for London residents.

Guide to giving great customer service

Our downloadable guide gives tips and advice on dealing with people from different cultures – helping you to understand your own cultural view as well as other people’s.

Country profiles

We’ve created profiles which give cultural advice on 11 different countries and territories – including China, France, Germany, India, Italy, Japan, the Middle East, Poland, Russia, Spain and the USA.

Achieve Your Global Potential

Get in touch with us now with your requirements and we guarantee we will be in touch within the hour. Ring us on 01460 279900 or drop us a message.

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