Somerset Firm’s Passion Translates into Success

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Photo of Kwintessential's translation and interpreting team

Monday 19th September 2011: Expanding firm Kwintessential have further tied the company’s future to Somerset with an investment in new offices. Now based in Crewkerne, the once one-man operation has grown to become a global player with offices in London, California, Buenos Aires, Cape Town and Dubai.  Passionate about Somerset, the Managing Director, Neil Payne, is proud the company’s HQ still remains in the county and contributes to its economic development.
Established in 2004, Kwintessential provide clients with solutions to language and cultural business challenges. Translation, interpreting, multilingual design and cultural awareness training are but a few of their services.  The company was relocated to Somerset in 2007. Since then it has grown from being a one-man operation to turning over nearly £2 million, employing over 20 fulltime staff in the UK and overseeing four offices globally.
“We have some very exciting times ahead of us,” states Neil Payne. “The latest investment shows passion and commitment to our goals, our team, our clients and our county. We, along with many other local companies, show that Somerset is a success story and will continue to be. It’s a fantastic place to be.”
The new offices in Crewkerne Business Park mark a new chapter for the firm as it evolves into a medium sized company. Focused on providing complete solutions to clients from translating websites to graphic design to cultural consultancy, the company is also dedicated to ensuring satisfaction. Their recent Customer Satisfaction Survey (August 2011) saw 95% of clients stating they will return to Kwintessential for future work. The survey pointed to value for money, quality, timeliness and understanding needs as the reasons behind such positive feedback.

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