Ex-pats living in Spain are being recruited and trained to work as remote telemarketing staff for English businesses because there is a shortage of suitable candidates in the UK.
Call centre staffing company Sensée has hired 10 sun-soaked British workers as telesales agents for Sense On Hold (SOH), a UK-based company providing marketing to callers while they are waiting on hold. The agents will never meet their new bosses at SOH, as all elements of recruitment and training take place online.
The move reflects the growing number of employers using mobile workers for traditional, office-based jobs.
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