Up to now many companies have largely underestimated one essential part of their capital – and that is human capital. Businesses can have endless material and financial resources, but without a strong workforce, they cannot make use of these resources. Hence, an in-depth understanding of HR issues and successful HR management are of vital importance […]
Leadership may sound a lot more exciting and glamorous than management. However, what do you think it takes to implement all the innovative ideas and ensure that visions will actually turn into reality? …Exactly. This will not be achieved without having an effective management strategy in place. Poor management will ultimately result in weak […]
Haven’t you always felt that being a salesperson is your vocation; that you just have in your blood? No? For those of you who do not feel that selling comes naturally to them, but have now found themselves in a sales position, I have good news for you: sales is not simply about pushing your […]
It is important to realize how strongly our emotions influence our thoughts and attitudes. They mirror in our behaviour and impact our productivity, performance and well-being both at work and at home. Even if we tried, we would not be able to cut them out and ban them from our workplace – and we certainly […]
Due to its front line nature, bad customer service can severely damage the reputation of your business. It does not matter if you are working for a global player or in a cosy little sidewalk café in the countryside. Customer service matters, regardless of the size and location of your business. To start out, there […]
Do you sometimes feel overwhelmed by your workload and have no idea where to start and how to get organized? Does the term procrastination sound familiar to you? Can you relate to internal battles with work/life balance? You are not alone. The good news is that gaining conscious control over one’s time is something everybody […]
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